Thumbnail of user arlenef4

Arlene F.

Contributor Level

Total Points
169

2 Reviews by Arlene

  • Stacksocial

3/23/20

Thought the pop up coupon was for $10. Turned out to be 10% (3.89)

  • Burgess

8/5/15

************************THESE PEOPLE ARE STRAIGHT UP SCAM ARTISTS. DON"T ORDER! YOU WILL BE SORRY! ***************This company is a total and complete scam. Ordered over $200 worth of plants. $175 worth was dead on arrival. Planted watered and waited patiently-- nothing but crispy roots and sticks. Called and was told to send 1) a letter explaining what happened 2) roots and sticks that did not grow 3) shipping labels, and I would be issued a refund.

I did EXACTLY as prescribed. FOUR weeks later I called to inquire status and was told I had been issued a VOUCHER 2 weeks prior that I could use to order more DOA plants! Even so, the voucher NEVER ARRIVED! The "supervisor" was useless and kept reading policy to me over and over like a robot..."If you wanted a refund you had to return the plants within 14 days." FIRST there was no way to know within 14 days if the plants would grow or not. SECONDLY the 14 day mark had well passed when I spoke to their representative over the phone and was told I would get a refund. Told I could write a snail mail letter to "Grace Avery", but she would tell me the same thing... so basically "Don't bother! You're just screwed!" THESE PEOPLE ARE STRAIGHT UP SCAM ARTISTS. DON"T ORDER! YOU WILL BE SORRY!

Arlene Has Earned 9 Votes

Arlene F.'s review of Burgess earned 9 Very Helpful votes

Arlene hasn’t received any thanks yous.

Arlene doesn’t have any fans yet.

Arlene isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user daysmidtownorl2023
2/17/24

PAID TO HAVE MICROSOFT OFFICE AND...GUEST WHAT: LOST MY MONEY...DON'T BE ME. DON'T FALL FOR...

Thumbnail of user jrvladr
12/26/23

I recently bought a product from them. The experience was negative. As the result I've got an...