************************THESE PEOPLE ARE STRAIGHT UP SCAM ARTISTS. DON"T ORDER! YOU WILL BE SORRY! ***************This company is a total and complete scam. Ordered over $200 worth of plants. $175 worth was dead on arrival. Planted watered and waited patiently-- nothing but crispy roots and sticks. Called and was told to send 1) a letter explaining what happened 2) roots and sticks that did not grow 3) shipping labels, and I would be issued a refund.
I did EXACTLY as prescribed. FOUR weeks later I called to inquire status and was told I had been issued a VOUCHER 2 weeks prior that I could use to order more DOA plants! Even so, the voucher NEVER ARRIVED! The "supervisor" was useless and kept reading policy to me over and over like a robot..."If you wanted a refund you had to return the plants within 14 days." FIRST there was no way to know within 14 days if the plants would grow or not. SECONDLY the 14 day mark had well passed when I spoke to their representative over the phone and was told I would get a refund. Told I could write a snail mail letter to "Grace Avery", but she would tell me the same thing... so basically "Don't bother! You're just screwed!" THESE PEOPLE ARE STRAIGHT UP SCAM ARTISTS. DON"T ORDER! YOU WILL BE SORRY!