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Fansedge reached out to correct the problem I the end. Just had to go through many loops and hoops. Please make your customer service more efficient.
This place sucks! I ordered an item and never received it, yet they kept my money. No refund issued and no replacement item reshipped. FedEx lost package and Fansedge was the worst at helping me out. Never ordering anything from this site again.
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We are very sorry your package has been lost. We did issue a full refund for your order on May 4th that will post back to your original form of payment in 2-7 business days. Sincerely, Karmen