I ordered one blue sapphire ring and one turquoise pendant couple of weeks back. I chose my own design. And the process was to order online was easy. Staff was very helpful and interacted well on whatsapp, email and calls. They patiently responded all my queries. The ring and pendant have very good finishing and the design is as per my expectation. I am wearing it since couple of weeks and from the very first day I am feeling very positive. I am thankful for the pleasant experience. Highly recommendeded