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Make sure you read all the fine print as they won't allow you to return any deal which you accidentally purchased not seeing that the deal was for NEW customers only. Even though they admit to being able to refund such purchases in certain circumstances they made it clear that they would NOT refund my purchase, even though I made it clear to them that I couldn't use the Voucher and hence the deal as I was NOT a new customer.
Tip for consumers:
Don't use this site or if you do then it's at your own risk and don't expect any Customer Service Support as they will keep your money and tell you to deal with the vendor instead of them on attempting to salvage the purchased amount. (Even though it's a law in California that you can't be denied the value of the purchase, etc...)
Arthur Z.'s review of Gilt City earned 3 Very Helpful votes
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Hi Arthur,
I am sorry that we are unable to do as you request in this case. Again, I am very sorry for any upset in this matter, I assure you that you are a valued member and we do try our best to make exceptions however some rules can not be broken:(
Should you require any further assistance in the future please do let us know.
Warm regards,
Maureen
#giltservice