Ashleigh G.

We have placed a few orders with 123 brackets within the last few months. There is never any problem with order or delivery, the problems come after that. You have to request to be sent an invoice for your order which is fine - until you're told you have to wait up to 10 working days for them to be send via post!? I don't understand why i takes so long or why they 'don't have facilities' to e-mail or fax invoices in this day and age?!

Also it's frustrating that no one within the company seems to like answering the phone or the emails you send. Even when they do answer sometimes they are not helpful at all.

All in all they're hard to get hold of and behind the times. If it was up to me i would not use the company again - it's just too much hassle.