I decided to cancel on day two of my 30 day free trial because I did not like all of the tricky upsell's at every twist intern on the platform. I started to get the feeling I was dealing with a dishonest organization which has since proven true.
The company makes it difficult to cancel as they are trying to retain you as a customer so they can steal money from your bank account. The very same time I canceled they ran a charge of $69.99 which is the monthly fee of their platform. When I reached out to customer service I was told I did not cancel before the free trial ended which is a flat out lie. They denied my refund and now will not respond to me at all. There is no number to call, and I am in the process of disputing the charges with my bank.
This is a predatory parasitic company that is praying on people under the guise of education during a global pandemic when economic hardship is rampant. They need to be shut down immediately! It's a shame because I actually did enjoy the first class I took and learned some new things.
What a waste for all involved!