ashley b.

I ordered christmas cards on dec 17th. A little late, yes, but the confirmation email said they would be delivered by the 21st. On the 24th I FINALLY got through to customer service and they agreed to refund $40 of the $90 charge. Most of the cards were finally received by friends and family 2 days after Christmas. I gave it over 2 weeks for the refund to show up on my billing statement. It never did so I called them and they assured me it was posted and I needed to call my credit card company. I gave it another week and called my card company just to be told I need a confirmation email in order to file a dispute. Unfortunately Cardstore never sent one. Have been on hold for over 20 mins now with Cardstore to see if they will send an email. Is this worth $40? No. I will NEVER order from this company again. If they are not going to give a refund why lie about it? They must think most people will not follow through.