I ordered clothing from Australia. In the past DHL has delivered my products from this particular company and has shipped them direct from Australia to the US. I received those items within 4 or 5 days. Amazingly fast. I used Borderfree this time. My items have gone all around the world for some reason - to Singapore and now Dubai. Seventeen (17) days have passed since I placed my order and my order is still in Dubai. Ridiculously slow. I will never willingly use this service again. Never.