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A lot of back an forth emailing is required to get things right. I wrote an email that I wanted to change my order and keep only one out of three dress. I asked them to please send me two dresses and to refund the third one. In the end two dresses have been refunded and I haven't got my money back within 10 business days as they said. The quality of the dress isn't good either. I don't suggest shopping on Lucy in the sky, as beautiful as the dresses might look, their service is awful!
Products used:
One dress
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Ordered a bunch of dresses for my daughter to try on for prom. Don't see they only take returns...
I cancelled my order because the shipment date was going to be 2 weeks after the day online...
