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So I ordered a shirt and I loved the printing on it. I got it and it was too small. In order to return it, I had to jump through a bunch of hoops so I just ordered the right size. It fit this time, but the first time I washed it, all the printing started to peel off. Customer service is garbage too.
Tip for consumers:
Just don’t
Products used:
Shirt
Autumn G.'s review of LookHUMAN earned a Very Helpful vote
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Hey Autumn,
Thank you for your review. We are very bummed to see the images of your shirt, as we also don't think this is in alignment with our quality values. If you could give us more information as to why our customer service team wasn't helpful in this situation, we'd be happy to investigate further as our customer satisfaction is a top priority. As for the print quality, it should not have peeled like it did in the first wash. It is normal for printing to fade with time, but more times than not our customers have had the same shirt for years! We suspect that there was a treatment process that failed that caused this to happen, and we apologize. We hope to hear from you soon so we can make this right!
Best,
LookHUMAN