I ordered some Rx eye medication for my dog. It was about $10 cheaper than other places. That is the last time i try to save a few dollars and use them. I ordered on a Friday. I got charged on my paypal account that same day. It is Tuesday and I have not even received an order confirmation or a receipt for my transaction. I have called them twice and they say my order is "not in the system yet" so i cant even cancel it since there is no order number and they cant find it. He keeps telling me to call back later and it might be in the system. I do not plan on wasting any more time waiting on hold with them! I ended up disputing the charge with Paypal instead so hopefully I can get my money back that way. I had to go to order someplace else since i should have started my dog on his meds already! Ugh. NEVER AGAIN!