I have booked flight via this Bravofly through google flights search and cancelled the booking within 30 minutes as the second leg of the journey could not be confirmed. I was promised to get a refund but then came a email saying "according the airline rules there can be no refund". I called the Airlines and they cancelled the booking and promised to send the refund. I contacted the Bravofly 3 times through their chat only to be informed that there is no refund. The website is a scam and the customer service is extremely poor. Stay away from them.