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AYAKA W.

New York City, United States

Contributor Level

Total Points
80

1 Review by AYAKA

  • Birchbox

8/16/22
Verified purchase

I subscripted 3 months subscription with them on mid of June. I supposed to receive my first box more or less 15 days but i waited a month and i tried to check on my order history and found nothing but my card was charged.
I contacted the customer service and the replied i received was they forgotten to send out due to system error so they did a refund on 1 box and will send on July and August.

As of to-date when i tried to reach them again to check the status of July and August but no respond anymore.

No boxes received so far, no record in the accounts and zero customer service.

Tip for consumers:
Do not fall into it

Products used:
Nothing

Service
Value
Shipping
Returns
Quality

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