Azar A.

I usually have no problems with Amazon-- GREAT prices, GREAT offers, easy returns -- stuff comes immediately and is wrapped well. BUT lately I have been trudging 1/4 mile down the hallway (VERY large apartment building) to find BOXES and bags of my orders thrown on the floor under the mailboxes on the OTHER side of my building. Sometimes I find these wonderful (NOT!) "surprises" when I'm on my way to go out the door to go to work. THAT needs to be taken care of-- other than that I've been a happy customer with Amazon for 20 years

Great merchandise, great prices, great delivery and return policies as well.
The ONLY time they screwed up was when they haphazardly THREW 4 bottles of mouthwash and DUMPED 6 boxes of Band-Aids (all the boxes opened up. Wheee (NOT)! Band-Aids all over the place!) into a big box and sent it to me-- they got everything back in the same condition that I received it in.

I ordered 4 mugs-- one of them was AWFUL -- sloppy coloration, smeared words-- illegible-- so I tried to contact them for a refund -- HAHAHA -- Their online email form keeps telling me that I have not entered the correct email address-- baloney-- it's the same email they used to contact me with. If they do not comply with my request then in essence they have STOLEN that money from me.