Babak K.

I am an IT consultant and hire freelancers from different similar sites.
When I was 1st invited to use this site by a programmer who contacted me on * I quickly looked through some of the reviews that seemed promising.
Therefore I hired two freelancers from the site for different projects.
Later on, I found out that I was naive and these good reviews must have been written by freelancers rather than paying clients.
Despite initial reference on the site, they do not have an escrow system. They charge the client on an hourly basis as logged by the freelancers.
From what I saw the freelancers could be watching Netflix or having a party and still claim that they are working on your project.
Later on, I found out, or more precisely they finally admitted that they don't have an escrow system despite references to it on the site. It seems that they planned for an escrow system but their business model couldn't support it.
Their idea of support is to ask another freelancer to introduce himself as a project manager without even an email account under the ithire.com domain.
So, they basically have no obligation to follow anything through and in fact, the 1st time I asked one of these "project managers" about the issue and I never received a reply.
After that, I insisted that someone from the organization contact me officially.
This is how I found out that they simply don't seem to have the resources to provide support. They don't keep track of what has gone before and make claims contradictory to the case history.
They only keep the payments for one week before passing the funds on to the freelancers. After that, you are on your own.
So, you might as well deal with the freelancer directly as you would have a better chance of getting your money back if say, the freelancer disappeared after he got paid for the 1st week before finishing the job.
ithire.com claims not to have any responsibility even though it is their account that receives your money. So why bother?
It seems to me that most of these IT professionals on their site are young people who want to make something extra on the side after they finish their day job and after-hours drinks. They are not experienced, people.
So, you often see their "logged hours" from late evening until the early hours of the morning and even then there is no way of seeing if they were working on the project or just watching TV or in bed with their partner.
They also communicate with you as if they are your employee getting paid per hour regardless of how effectively those hours are used or the quality of the results.
Then when the freelancer disappears you have no recourse.
That was when I realized that all these good reviews must have been submitted by these freeloaders, sorry freelancers.
So, my advice is don't even attempt it or you are likely to waste a lot of time arguing with people who have no idea about what has been going on probably because they are spending their time to avoid refunds.
Incompetence or malice, I can not say but I stand by everything else I said here in a court of law.
I would invite a court case because that way I have a better chance of getting compensated for the time I have wasted arguing with these guys.

*Competitor information redacted by admin