I sold my vehicle and needed to cancel the extended warranty. I contacted Car Shield, spoke with a service representative, followed her instructions regarding an email that would be forthcoming, and she immediately refunded the portion of that month's payment that was due. She informed me if I had an additional refund coming that was over $500 it would come in a check. Within a few weeks, I received a generous refund since I had not made any claims. I would recommend this company, and I will certainly use them again.
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