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Uber's instructions for a ride are deficient. There is no destination bar under the pickup bar. There are no instructions how to cancel a ride. There is NO PHONE Contact info. How can you order if there is no way to insert the address of your destination. I want to cancel this whole arrangement but there is no way to do that. Do not charge my credit card. When I am able I will appear at your headquarters in Boston in person. I the meantime I will relay my experience to Cambridge MA authorities.
Barbara Anthony, former Undersecretary of Consumer Affairs - MA
Barbara A.'s review of Uber earned 5 Very Helpful votes
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The driver has 3 air freshener in the car and it's overwhelming so I say I can't handle it and...
