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After paying my premium for 18 months they denied my claim for my hot water heater. Out of hot water for 4 days waiting on their plumber to come only to be denied! I've never made a claim. They will not get another dollar from me.
This company is a total rip off. On their website it clearly states you can return a product for refund or credit. They didn't want me to send the items back, that were made completely wrong for the size (2 items of the same size... one is too big, the other too small), so we agreed on a refund without having to mail them back. The refund agreed on was $50.80, the refund they sent was $15.61. Not even close. Numerous emails later and NO results... just keep getting the runaround. I WOULD NEVER BUY FROM HERE AGAIN. NOR WOULD I RECOMMEND THEM. When you buy clothing online you should have the option of returning since sizes vary.
Over a month & still didn't get item! Customer Service is horrible, blaming it on "peak season"... it's March/April, NOT peak season. Will not issue a refund!
Barbara hasn’t received any thanks yous.
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Empty.
I settle a claim for$100 and the company said they are not paying. They stated because I canceled...
Please don't fall for this company. It's a scam. They are just eager to deny every claim. I have...
Dear Barbara,
We apologize for the inconvenience you have occurred.
Unfortunately, for the shipping method you have chosen, there is no international tracking number available. However, please rest assured that the estimated delivery time for your package is still valid.
In the meantime we have contacted you via ticket with solutions. Please log in and check it in your account.
We look forward to hearing from you.
Thank you.
Dresslily Customer Support Team