Barbara G.

I had 2 accounts with Because. One for my mom, living in FL and one for me, in MA. I cancelled my account and returned the 60 overnight diapers, 60 days ago and still waiting for a refund. I have called customer service and have spoken to more than 8 different people, and have written emails, with absolutely no appropriate response ever! They charge your credit card immediately for an order that did not even ship! I am extremely frustrated dealing with this horrible customer service. I have asked repeatedly that a rep from USA contact me, to date - never received a call or email back. I am filing a complaint with better business bureau. I would not recommend this company simply because of customer service!