Barbara G.

We signed up as a "seller". Did not receive return phone calls or responses to emails for days. They never were able to send their photographer to our apt because our file "fell between the cracks" according to their people.

Would give Zero stars if possible. People on phone are friendly and incompetent. They admitted fault more than once. Gave them more than ample time to set up sale and they were unable to send their photo team to our apt which is in highly populated suburb of NYC. We told them that all of our furniture was high end, custom designed.

We wound up selling ALL of the furniture to a single buyer. We paid no commission at all. They are friendly, appear slick and are in fact incompetent. Dealt with several employees who admitted they screwed up. Several admissions. So whatever their response will be to this post will be pure BS.

I cancelled the contract I had signed due to lack of performance on their part. I am an attorney, let them know that and it had zero effect on their ability to perform. Very nice phone manner hides a schlock operation.