- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I was sent an item not ordered and charged. Company said they would pay for returning shipping and credit my account. Nothing in two weeks time. I have contacted them a total of four times and still no action. Would never buy from them again.
Tip for consumers:
I was sent something I did not order but have not been able to return it.
Products used:
none
Barbara H.'s review of MadamSew earned 2 Very Helpful votes
Barbara hasn’t received any thanks yous.
Barbara doesn’t have any fans yet.
Barbara isn’t following anybody yet.
Empty.
Placed an order Dec 26th still not shipped as of Jan 6th 2024. Customer service said on Jan 3...
Hi Barbara,
I sincerely apologize for the inconvenience you've faced with your recent Madam Sew order. Your feedback is crucial to us, and we deeply regret the error in your order and the delayed resolution.
We've identified the issue with communication and are addressing it to ensure better service in the future.
Your satisfaction is our priority.
Maxence Nobels
CEO, Madam Sew