I subscribed to this service so that I could watch Eastenders. I became addicted to this program when it aired on PBS. PBS discontinued it, but I was able to watch it on BBC America. The, despite a lot of pleading by watchers, BBC America discontinued it. I thought that I would never see another episode again. Then I found that Britbox aired Eastenders. I was sold. I read some of the negative comments, but I really have not had those issues. I would have given my review 5 stars, but the customer service is really bad.