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This website is amazing! The dresses are honestly cutter in person than they even look like online. I have ordered a few dresses from there already and each one comes in a nice package, looks very well put together, and absolutely gorgeous! Never had any problems.
First of all, whatever the dress/shirt looks like in the picture is about 100 times worse when you get it. Yes it's all super cheap but you get what you pay for. I feel like I wasted my time and frustration with this company! Every time I order something I always carefully follow the measurement guide provided, and when I order the item it never fits right, it's always too small! And it looks way worse in person than it does in the picture.
I have contacted the company about returning the items or exchanging. They said I could keep the items and get a $5 credit for a $10 shirt or if I ship it back they would refund me 80%. If I ship it back I would be shipping it back to China or Japan which isn't cheap and wouldn't even be worth it.
SAVE YOUR MONEY! DON'T SHOP HERE!
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They have many selections. I have ordered 4 dresses and all were delivered within a few days of...
I must say that their service is awesome. I had a very good experience and I cherished every bit...
Dear Barbara,
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
For the return policy, please refer to http://www.dresslily.com/m-article-id-80.htm
Can you provide us the order number so that we can check the situation for you?
Please work with us for the best solution.
Looking forward to hearing from you.
Best Regards
Dresslily Customer Service