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Barb J.

USA

Contributor Level

Total Points
85

1 Review by Barb

  • Williams-Sonoma

3/20/22

I ordered furniture from Potter Barn and returned it due to shipping damage. I was not given all of my money back. They are holding $2300 for the dining room table. I was refunded by Amex, but now cannot order anything from any W-S brands because there is an open dispute between PB & Amex. This is the worst family of brands to buy from. Stick to your local furniture stores and use these curtain sites for design inspo only! BUYER BEWARE. Two thumbs down. Zero stars.

Tip for consumers:
They do not refund all of your money. They haven’t refunded $2300 for a dining room table that was returned.

Products used:
Furniture

Service
Value
Shipping
Returns
Quality

Barb Has Earned 5 Votes

Barb J.'s review of Williams-Sonoma earned 5 Very Helpful votes

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