Bari D.

Level 1 Contributor

Bari's Profile

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Votes 38
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Goldbelly

Food Delivery

“Screwed up and they just want your $$$$”

6/5/21

Ordered $80 cake for Mother's Day in plenty of time. Was supposed to be shipped on 5/3 and delivered on 5/6. Well it's 10 pm on 5/6 and the cake is in Florida. Yesterday it was missing. I had to file a credit card dispute. Wetakethecake told me they had no idea if it was shipped.

Tip for consumers:
Don’t waste your money.

Products used:
Cake

* Goldbelly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service

Value

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Helpful (3)

Thank you

Shannon W. – Goldbelly Rep Over a year old

Thanks so much for your order under #11052806, and we appreciate you getting in touch to share some feedback. I’m very sorry that you were dissatisfied with your interaction with us - this certainly isn’t how we want our customers to feel.

It looks like a team member has reached out to get you the updated status of your order, which was delivered on Friday, May 7th, in time for Mother's day.

We do say estimated delivery because once these packages are in the hands of the carrier, Goldbelly has no control when unforeseen transit/weather delays occur, or operational issues at the shop's facility.

We do hope this was enjoyed for your Mother's Day Celebration, and that you give us another try in the future.

Williams-Sonoma

Kitchen

“***FRAUD*** selling products that aren't even made yet”

7/16/20

Ordered $300 Smeg coffee grinder may 22. Website said fast shipping'. After payment delivery date was June 19. Then delivery moved to July 27. Now delivery is September 27 which is more than five months from order. Non stop aggravation dealing with them via phone, email, and social media. On July 16 Sara from Williams Sonoma twitter account blocked me so I can no longer inquired about my order with them. I had to file an FTC complaint.