Barrett B.

I wish I could tell you these shoes were good but I never received them and Eastbay did not refund or send me any shoes. They took 3 weeks after I paid to investigate and then tell me they declined to refund me or send me shoes. These were for my 2 year old and I will never order from Eastbay again. I had to go through my card used to get reimbursed. After ordering and being a customer for over 20 years they have lost my business over a simple 50 dollar transaction that could of been resolved easily. Horrible customer service and business. Do not order online from them. If you need shoes go to the store.

Attached picture is the email back from Eastbay stating they cannot place my review on their website. Looks like they filter their reviews to only show the good ones and not the bad experiences. Please be cautious ordering from them online!