Barry L.

Cleveland, Ohio. Should be a zero rating. Wanted to donate a loveseat, chair and ottoman. When they saw I have a dog, they used the excuse that there were "too many dog hairs on it" and wouldn't take it. After they left I found 3 or 4 while vacuuming it. They had already decided that they weren't going to take it. It was in good condition but they were lazy and didn't want to work. Unless you buy it new, they won't take it. Nothing on their site mentions pet hair. I won't ever donate to them again. Others I have since told have also heard of their reputation. Was told it's their option. They should be grateful for any donation.