Ordered AND PAID 23rd December 2023...2 days collection 4 days delivery, they said online. After 7 days... I phoned my local branch. The manager a really nice guy at Southend said a) they have none in stock, nor b) do they even stock them. They order in. Eventually got said boiler 4th Jan and I picked it up in my car. Couldn't bugger my heating bloke about anymore, poor sod. I'm 75 and not a good idea collecting boilers. After sales were pointless. Just meaningless emails from a variety of girls.with no contact back to me after, at all. I had no heating for approx 12 days cos of their useless incorrect online ordering practices. Frantic cos of my wife's memory problem...Beware paying up front. Thought I'd been scammed.
Barry M Shoeburyness Essex.