Bart M.

Never leave money in your account. They make it hard to get funds out and make you wait, wait and wait. I suspect they make money keeping funds way longer than needed in their account. We are busy sir. How many millions per day, interest, do they keep like this? I guess Israeli legal systems don't care. Horrible experience dealing with this platform.

In 3 months we went down from 80K to 78K followers. Customer service people were great, no complaint about them AND whatever they tried on, the results were negative.

We bought a rentalcover insurance for 92 USD from January 14 till 21,2024 for the car we rented through priceline. We picked up the car in Liberia, Costa Rica.
Rentalcover had mailed us a few days before warning us that Payless would try to upsell us. So when we go to the counter and the rep started to go down that route, we came prepared. Feeling backed by rentalcover we refused to accept their much higher rates; the response from payless was clear: if you dont take our insurance we can drive you back to the airport and you will not get a car from us. We, Payless do not accept rentalcover in Costa Rica. To me it sounds like either rentalcover is a scam or Payless is. Both being honest is not possible. We complained to rentalcover, they gave us our money back and we got stuck with the much higher rate from Payless. It feels that all 3 companies involved are not delivering great customer service: rentalcover as they dont stand by their product, priceline as they keep selling these insurances on their site and dont do anything beside putting their hands in the air and payless for not making it clear in advance nobody can rent a car in Costa Rica unless you buy their insurances. This was an extraordinary frustrating and disappointing experience!