I shop at Marine Depot for a variety of reasons: low prices, fast shipping and a generous return policy to name a few. Although the primary reason I shop there is due to their excellent customer support. I always have peace of mind knowing that if I have any issues setting up a new piece of equipment or if I have to return something they'll have my back. Ordering online is easy, but I typically call in to place my orders because their staff is so nice and will usually tell you if there is a coupon you can use or something new I might be interested in based on my order history. I still shop at my local fish store for livestock, but that's about it. MarineDepot.com has all my aquarium supply business and I would highly recommend them, especially to new hobbyists just getting their fins wet. They will help you succeed!