I made an appointment in Nashua, NH to have an alignment and four tires installed. My appointment was for 12noon so I dropped the car off at 11:30. At 2pm I called to check and I was told that it's in line. When I asked why they said, "Dude, I only got three guys workin". When I picked the car up ten minutes later, there were no customers in the store and less than a handful of cars in the entire lot.