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I signed up for teaching assistant course level 3 in 2019, but the login they gave me didn't work, when I rang, I was told to wait for another. Despite the fact that I routinely checked in and kept asking if I could actually access my course, I was fobbed off again and again and now I'm stuck paying their £1300 loan for a course that I have yet to even see.
You will spend your time chasing people up and trying to get hold of people while they try their best to ignore you.
Tip for consumers:
Don't bother.
Products used:
None, because they wouldn't give me the access
B C.'s review of The Training Room earned 5 Very Helpful votes
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Hi there,
We are sorry to hear that you had difficulties with accessing your course.
The Training Room do resend access details to any of our students who have lost their access details on multiple occasions if required. In the event that you still had difficulties, this should have been raised to our Customer Services Team to review this in more detail for you to provide you with a resolution at the time.
Please do contact our Customer Services Team on customerservices@thetrainingroom.com to review this further for you. Regrettably with out your name being visible on this review, we are unable to locate your details to provide more details here.
Kind regards,
The Training Room