They took 3 months to not send my dress and it took me thirty days to get a refund and only because I disputed the charge. I would have paid for something and got nothing otherwise. Automated customer service this site is a SCAM. Don't even think about it.
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We are so sorry that we didn't meet your expectations. Our representatives have contacted you for your order, please pat attention to your mail box. By the way, the item is a best-seller and we have to refund you due to that the factory can't get the materials for the item, Hope that you can understand. Anyway, we will try our best to improve our service quality. If you have any questions or constructive suggestions, please feel free to let us know at service@ericdress.com or reviews@ericdress.com.
Have a nice day.
Best regards,
Ericdress Team