Brian C.’s Reviews of TicketSales.com & more

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12/2/23

They're a scam! They typically charge 2-3x what the tickets actually cost. For example, a $25 ticket will usually end up being $99 after all taxes and fees, and they do NOT offer refunds, all sales are final.
Buying tickets through this company is a complete rip off, especially since you will have better options elsewhere.

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never use this site!

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Thank you

Maria G. – TicketSales.com Rep 12/5/23

Hi Brian,

Thank you for reaching out to us. At TicketSales.com, we highly value customer satisfaction and would like to take the time to address your concerns.

We are a secondary ticket resale marketplace and not the primary venue or performer. As a result, all ticket prices on our site are set by the sellers, not TicketSales.com. This fact is explained clearly throughout the purchase process, from a notice on every ticket listing and checkout page stating, “We are a leading secondary marketplace. Tickets may be above or below face value. We are not affiliated with any venue.”

We are here to ensure that all transactions between the parties are safe and secure, and that you have no issues from start to finish. We value our loyal fans and are committed to your satisfaction. If you still have some concerns, please contact our customer support team at customercare@ticketsales.com with your name, order number and contact information, and we will reach back out to you.

Regards,
Maria Garcia,
TicketSales.com Customer Care