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Bea W.

1
Level 1 Contributor

Contributor Level

Total Points
310

2 Reviews by Bea

  • Greenworkstools

11/22/22

I ordered the wrong chain for a chain saw. I tried to find the method to cancel the order. I called Customer Service and Craig would not assist with cancelling the order. He told me everything he cannot do for me. I asked for a supervisor, as one has only 30 minutes in which to cancel it. Jessica came on the line, took the order no. And she put me on hold. She never returned to the call and I was on hold for a lengthy amount of time. In time to see the order confirmed! This is a lousy way to treat customers! I will avoid purchasing anymore Greenworks equipment. There is no customer service with Greenworkstools.com. There is no cancelling an order either. They insist you not! So the wrong part will come and then I must go through their "Refund policies" etc. That ought to be a joy as well!

  • Restoro

10/9/22

Has anyone noticed how Restoro will respond when someone actually tells the truth about their useless app and Fraudulent company?
They come on and use a sales pitch about the unique service they provide. Let me tell you all, there is nothing new nor unique about scammers & fraudulent companies! Ancient! I think the public agrees with me that being scammed is useless plus harmful! Microsoft even indicates it is unnecessary app and other victims have posted on that community! When one has Microsoft OS, Restoro is unnecessary. It can actually ruin one's computer by deleting information from the Registry! Restoro app never repairs, never removes any viruses nor any malware! (If it did, why would one ever need a Repair by a Restoro tech? That service too is a scam)! One is better off to have McAfee which does protect one's identity, which does scan the computer to ensure it is free of malware! Or take your computer to a reputable computer repairshop! But Restoro? Having it on one's computer for a yearly subscription? One is paying good money for NOTHING! There is no support by this company. If you call, you'll just get an earful of what they think you need, and how much it will cost. Will you pay now? That's what Restoro does! It asks for your money, pretending to be this great savior for your computer. No one needs it! If you want to verify this, call them and just listen to what they have to say. But! Do not be suckered in! They are liars!
The staff at Restoro know what to post to appear gracious & helpful; but, they are unwilling to actually provide a service and to actually refund one's money back when the consumer discovers this is a scam! Does the public agree when an item is uninstalled & cancelled there should be a refund? Well, Restoro does not honor their money back guarantee! They just give excuses and when one calls them, the staff is incapable! Unhelpful. So offering the scammed consumer to chat and or call them isn't sufficient! That has already been done with zero positive results for the consumer! And that is why I am here to warn the public. I want everyone to avoid what I experienced. A no good one and I lost my good money to thieves.

Tip for consumers:
Avoid downloading an app even when their are favorable reviews. The favorable reviews are misleading by leading the consumer into a trap!

If you have been deceived by Restoro, contact your bank to dispute the transactions. Contact your credit card--if that was used--to dispute the transactions.
Get a Complaint form from the Attorney General's website and submit it.
Contact the web page where Online Businesses are investigated and submit a Complaint.
Contact your Better Business Bureau

Products used:
Restoro app
1 Tech service for unnecessary purposes because I was lied to!

Service
Value
Shipping
Returns
Quality
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Restoro T. – Restoro Rep

Hello Bea,

Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification.

Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. Programs are tagged by Antivirus Protections as PUP's when they are not known or if they contain codes that would look deeper into the system, which our program does to do a complete repair.

Please note that our product is unique and passed multiple certifications and is recommended by different organizations within the same field. We, as a business, will not disgrace the good reputation we've built all these years by putting false repairs on our product.

We do respect your opinion on this matter but to clarify, our software is not a scam nor does it provide a fake support service.

We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?

Should you have further queries, please reach us out through the below channels:

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Have a good day!

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