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They rejected over $80 of books in perfect condition. They effectively STOLE from me. I have ten years experience flipping books, so I'm not clueless when something is in a condition which might result in a rejection. I will never use them again, and I recommend other sellers to do the same unless they want to make a pricy donation to Bookbyte's profit margin.
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I sent my books to this company without reading reviews. It seemed to good to be true that they...
Thank you for taking the time to write a review. I do understand your frustration not receiving payment you were expecting for your order so I hope to bring further clarification today.
Upon receiving books, our Buyback team first checks the ISBN on the book to ensure that it's the same as the ISBN on the order. Then they check the condition of the book. When checking the condition of the book, they also check for book authenticity. Unfortunately our buyback team inspected your books titled "Environmental Engineering: Environmental Health and Safety for Municipal Infrastructure, Land Use and Planning, and Industry Volume 3" and "Environmental Engineering: Prevention and Response to Water-, Food-, Soil-, and Air-borne Disease and Illness" and found them to be an inauthentic copies. They are investigating how these items were illegally produced, however we are unable to return the books since they are inauthentic copies and should not be in circulation.
I would recommend that you contact the company you ordered these items from and advise them of the issue as they will need to reimburse you for the books. If you have further questions or concerns, please also feel free to reach out to our Customer Service team directly.
Thank you,
Bookbyte