Becky H.’s Reviews of Bubbles Bodywear & more

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Underwear

2/21/23

I've been a customer for a long time, I've bought many items but have loved the foam bootie pads, at least until recently. They have changed the foam and now they don't last. The foam isn't thick so if you wear tight pants they just flatten right out, if you use them a week there is no shape left in them. Go back to your old foam so they can withstand being sat on and regain there shape.

Tip for consumers:
The foam don't last and the silicone is way too heavy

Products used:
Foam bootie pads

* Bubbles Bodywear attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Karen J. – Bubbles Bodywear Rep Over a year old

Hi Becky, We've taken a look at your orders - thanks for shopping with us for so long :) We notice that you haven't contacted us directly - we'd love to have the opportunity to take a look at your recent order with you. Please contact our customer service at 800-401-5811 or https://www.lovemybubbles.com/contact.shtml so we can address your feedback.

If we don't get the chance to speak with you, we would like to assure your that the pads you are buying have not changed in quality or material. We do notice that your first order contained a thicker pad style. Regarding pads made of foam, please note that we design our foam to be soft to the touch so they mold well to the body. We use different types of polyurethane foam for our different foam pad styles, all of which have different properties - some softer than others. And we can certainly understand that softer foam could compress when worn with very tights pants. It doesn't look like you have ordered silicone pads from Bubbles in the past, so we'd like to point you toward our Lite Silicone - a silicone that is lighter than traditional silicone material but more firm (less soft/squishy) as compared to the foam. Maybe these pads would suit your needs better? We look forward to speaking with you so we can best resolve your feedback. Best regards, Sarah@ LoveMyBubbles.com