Bee E.

Absolutely awful. Orders take forever, repairs take forever and the workers at the stores give you the feeling that they don't want your business and just want you out of the store. When you do get things "repaired" there they do a $#*! job. I had a guitar with a b string that kept slipping over to the e when I'd strum it, even gently. The idiots at Long and McQuade stupidly fixed the wrong string, that wasn't even broken. Idiots. Their prices are way too high, and customer service is a joke. Go somewhere else. You won't pay any more, and will probably pay less for the same products. In addition to this you will not be made to feel that you are bothering someone when you are a serious buyer. I will never buy another guitar from them again, and I buy at least one guitar a month.