I ordered from this site thinking it was in USA. And also that is stated it would do returns if needed. The wig was horrible. The cut was not what I ordered. The color was not correct. I also ordered a petite and it's still too big for my head. I asked for a refund and it was then that I was told that the wigs are from China and it wou ;d cost me $50 to return it not including a 10% fee. It's such a ripoff, I can't believe that they can get by with this... but they do.