I am suppose to be VIP. But anyways I ordered 2 tickets to go to see "All Eyes on Me" I was not able to go so, I clicked I am not able to go to the show, received a credit with Fandago the JOKE. On Saturday 07/08/17 I re-ordered the show for Sun 07/09/17 at 1:20 p. M an emergency came up I was not able to cancel. I called today, to see if I could receive a credit they tell me that I should of cancel a hour before the movie start. Smh I feel all they had to do is call the dam theather and see if we attending, and give me credit. I was not asking for my money back. SO NOW I TAKE A LOST. WHAT KIND OF $#*! IS THIS. $#*! FANDANGO!.
Dear Benita,
Thank you for providing us information about your situation.
We would like to extend our sincerest apologies to the customer.
We have tracked the package for you and notice that the package was returned to the fowarder because the address is unknown.
We have arranged the reshipment for you and contacted you for the latest parcel status, please check at your support ticket.
Looking forward to hearing from you.
Yours sincerely,
Nastydress.com Customer Service