Bennington F.

I ordered a pair of boots from them 4 months ago and sent them specific pictures of the boots I wanted made. They talked down to me and belittled me whenever I would text and ask how things were going just to be nice and see how the progress was going on them. The first pair was nothing like the pictures I sent them as reference photos so they offered to redo them. The second pair was the same issue and then I had to get into an argument with some other guy that Joey handed me off to. This gentleman was rude and accused me of making accusations against him and insulted me. He refused to make another pair and then I got in contact with joey. I texted Joey and said I'd be willing to give it one more chance however after some thought I decided I did not want to mess with this anymore so I said I wanted a refund. Joey said I should just stick with it but I was adamant and said I wanted my money back. He quit texting me. I'm currently on the phone with paypal to dispute this issue as Joey has since ignored my texts and emails. Do not trust them. They are not a good company and they have terrible customer service. I want my refund of 726 dollars now. Its sickening how people do this and claim to be a great family owned business. I wish there was a 0 stars rating.