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Ben S.

Contributor Level

Total Points
179

2 Reviews by Ben

  • Niantic Inc.

9/2/22

I reported a bug which blocked my gameplay for 1 month. I reported it 5 times and each time it was shut off without action. The 6th time I was partially compensated for 1/8 of what I had lost. I asked to
Escalate the issue and my complaint was closed. Joke of a company

Tip for consumers:
Don’t use this site

Service
Value
Shipping
Returns
Quality
  • Fresh Direct

1/4/20

I placed my first order, and they screwed it up. I spent 1 hour 20 mins on the phone with an offshore idiot who told me my options, none of which were helpful. I closed my account immediately and wont be back. The whole experience was unpleasant, the website poor and the customer service didn't give me any options which helped me at all. If you want a stressful experience I suggest you try shopping here.

Ben Has Earned 19 Votes

Ben S.'s review of Niantic Inc. earned a Very Helpful vote

Ben S.'s review of Fresh Direct earned 18 Very Helpful votes

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