The two Plumbers were on time and listened to us explain our problems. They asked permission to pull their truck into the yard and then asked permission to come into the house. They were appropriately fitted with face masks and they made sure their shoes were clean. They came up with options to resolve the issues and discussed each one with us with a rough order of magnitude costs. We made the decision on which services to execute and they successfully completed the tasks. We would not hesitate to use Mike Diamond again. They are our go-to plumbers from now on.