Not very helpfull, bought an item a GPS first it was my mistake didnt read it was a refurbished unit, well ok but then it didnt even work so i called up Garmin and they said they had nothing to do with it then i called up Premium store and they said i am to call Garmin, listen i am tired of games i sent it back as a non working unit requested my money back and they still charged me a 15 % for restocking. I went back and called Premium and requeswted for the 15 % restocking and they said they had requested it from paypal so we will see what develops Be Aware