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I have an update to the review above. I was provided with a return label to have my item "authenticated" (I had no doubt that once any expert took a closer look they would realize the shoes were fake) and today, I received the shoes back in the mail--no paperwork, no certifications of authenticity, nothing at all--just the fake shoes. I'm genuinely appalled by Bluefly's dishonest business practices and complete lack of customer support. I reiterate what I said before--stay far, far away.
I ordered a pair of Valentino Rockstud pumps that are clearly fraudulent; they are made of a plastic material, the item code printed inside the shoe does not match any authentic Valentino item codes, and the imprint on the bottom of the shoe is printed upside down (see attached photo -- Google photos of the bottom of ANY Valentino pumps and the imprint faces the other way) Because I did not take a close look at the shoes until Bluefly's 14-day return period had passed, I was unable to return them via traditional means. I turned to Bluefly's 12-month guarantee of returns for items found to be inauthentic (they conduct third-party authentications if you request them), and they flat out REFUSED to conduct a review of my item. STAY FAR AWAY. Bluefly is distributing FAKE items and, despite their claims, has no intention of letting anyone return them.
Bethany F.'s review of Bluefly earned 26 Very Helpful votes
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These guys sell fake stuff they dont have a phone number... They say they accept returns but they...
