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I got a meat thermometer for my son for Christmas. It arrived and did not work. It would not turn on/charge. The only way to get in touch with Customer Service is through email. Prior to reaching out to them, we researched and found YouTube video for troubleshooting. Tried all steps in video and still did not power on. Reached out to Customer Service and after a few days of back and forth, they said they would send a new thermometer. That was three weeks ago and nothing has arrived. I have tried emailing for status and now they are not responding. Soooo frustrating!
Products used:
Smart Thermometer
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I have only used this product 4 times, with in 6 months.each time I had to replace the batteries....
