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I purchased 5 gowns for my daughter's prom/s. All came in damaged either ripped or had ink stains. The quality was poor. I contacted their horrible customer service only to get conflicting responses from different people. I disputed the charge with my credit card and they said I had to return the dresses. The dresses were returned and Promlily said they didn't have the money to refund me. The only recourse I have is legal. Needless to say I am out over $500.
Products used:
None and I don’t have the dresses and I was never refunded my money.
Beth V.'s review of Promlily Online earned a Very Helpful vote
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Absolutely shocking customer service refuse to give full refunds instead offer for you to get the...
Absolutely furious,, will never recommend or use this company again,,,,! Shipping took weeks item...
