B A.

I had two representatives to lie to me. I talked to a representative on 04-18 24 about the shipping fee was too high. He said to me, I would give you a refund of 13.49 shipping fee as a one time courtesy, so on
04-23-24, I called again to follow up and another representative told me, yes I see in the notes you're going to get your refund. I called again on 04-30-24, and spoke to another representative, she said nobody processed a Refund. Both of Chadwicks representative lied. Also I ordered a rose color top, it looked pink when I received it and the representative said it would be 10.19 to return it. The top cost 18 + dollars.
I do not recommend this company to anyone.

I'm an older person and I've bought a lot of hair during my life but I've never had hair as horrible as this. I put this wig on and put it up in a banana clip to sew it down
Lo and behold the hair matted together so bad I couldn't pull the hair apart. This is beyond tangling. This hair is not as pictured. I notified the company about this matted hair. No response. Everyone read the reviews before you buy. I wished I would have. So disappointed. Someone needs to investigate this business cause all of the bad reviews are saying the same thing I'm saying