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I ordered a birthday gift with 2 day fedex shipping I contacted Hermes by email when the gift did not arrive. They assured me it would be there next day. It did not. It apparently requires a signature and I waited. No delivery or note from a fedex attempt.
The gift arrived after my husbands birthday. I contacted Hermes several times and they refused to take off the delivery fee. Customer service is poor and rude. I will no longer patronize this business.In addition, I asked for a box and it was a dented White box- no ribbon and poor quality tissue paper. Not what one would expect from Hermes.
Sincerely, Terri
My dogs name is PHOEBE
Please make sure it is her name on paperwork as well. My name is Terri
I was not asked breed or her name
Betty hasn’t received any votes.
Betty hasn’t received any thanks yous.
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We are so happy to hear that Support Pets could greatly serve you, it is our goal to fulfill your dream reality of having a meaningful life with your ESA. Thank you for trusting our company with your ESA needs.