Betty H.

Their technical department could not fix the problem we had over the phone so talked with Anthony in installations and told him our problem and he had Technician "AL" come to our home and diagnose the problem. It took awhile but he stayed until our system was running smoothly. He even fixed a few problems we didn't even know we had.
Al was the most pleasant person I have dealt with in a long time. Very knowledgeable and easy to work with.
Since we bought our security system the company has always been willing to help tweak our system so it provided the best security we could get.
Great company and customer support ever!
If I could give more than 5 stars I would.